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Insight Panel survey responders


Kenneth Hull

Director of Compliance

Arrive Logistics


Blaine Olmsted

Sr. Director, Supply Chain Operations

United Health Services (UHS)


Marine de Valon

Executive Director eCommerce and Digital transformation 


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Ecommerce Trends and Insights Survey 2023
1 of 8. Which of the below functions do you influence at your Company?
2 of 8. Please rate the importance of ecommerce logistics operations at your company?
PoorFairGoodVery goodExcellent
3 of 8. What are the biggest challenges you face in managing your ecommerce logistics operations? (Select all that apply)
4 of 8. Which shipping carrier(s) do you currently rely on?
5 of 8. For ecommerce shipments, how satisfied are you with your current carrier management process?
Very dissatisfieddissatisfiedneutralsatisfiedVery satisfied
6 of 8. When selecting carriers for your ecommerce operations, which are your most important criteria? (Select all that apply)
7 of 8. Are you seeking improvements or considering alternatives? Please be candid!
8 of 8. What are your time frames in evaluating alternative carriers?

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